Terms of Service

Last updated: 9 November 2026

1. Who we are

Whitora is run by [Oscar MacDonald], a sole trader based in the UK ("we", "us"). Contact: [whitora@outlook.com]. By using Whitora you agree to these terms. Please also read our privacy notice.

2. Who can use Whitora

You must be 18 or over to create an account or buy anything. You are responsible for keeping access to your email account secure, because that is how you sign in.

3. Plans and boards

Making one board uses one board credit. Board credits have no cash value and cannot be transferred or exchanged for money.

4. Payments

Payments are processed securely by Stripe. We never see or store your full card details. Prices are shown in pounds sterling and are the total amount you pay. The monthly plan renews automatically each month until you cancel.

5. Cancelling

You can cancel your monthly plan at any time using the "Manage subscription & receipts" button in the app. Your plan then stays active until the end of the month you have paid for, and you will not be charged again. We do not give partial refunds for the rest of a month.

Your 14-day right to cancel: under UK law you normally have 14 days to cancel a purchase of digital content. When you buy a plan or a top-up, you ask us to make your boards available straight away, and you agree that you lose this 14-day right once they are made available. This does not affect your legal rights if something you bought is faulty or not as described.

6. Your notes and your boards

You keep ownership of the notes you upload and the boards you make. You must only upload material you have the right to use. We do not store the notes or files you upload; we only store boards you choose to save.

Boards are made with the help of artificial intelligence and may contain mistakes or leave things out. They are a study aid, not professional, legal or exam advice. Always check important points against your course materials.

7. Fair use

Please do not misuse Whitora: for example, by trying to get boards without paying, interfering with the service, uploading unlawful or harmful content, or reselling access. We may suspend or close accounts that break these terms.

8. Availability and changes

We work hard to keep Whitora running, but we cannot promise it will always be available or error-free. We may change or improve the service. If we change prices or these terms, we will tell subscribers by email before the change affects them, and you can cancel if you do not agree.

9. Our responsibility to you

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, or for business losses. Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a consumer.

10. Closing your account

You can ask us to delete your account at any time by emailing us. Deleting your account deletes your saved boards and any unused board credits.

11. The law that applies

These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you may also bring a claim in your local courts.

Back to Whitora · Go to the app